Contact
Contact us
For questions about the service, reports of data errors, or deletion requests, please reach out below.
Before you contact us
Our FAQ covers things you may be able to resolve before reaching out. Please check here first.
Contact details
Hours: Weekdays 10:00–18:00 (excluding holidays and the year-end/New Year break)
SLA (estimated)
- First reply target: within 72 hours (within 3 business days)
- Time to apply a fix (error reports): 3–5 business days after we review the details
- We'll share the correction history on public pages over time so you can track progress
After we review your inquiry, we'll send a confirmation reply. Depending on the content, we may ask for additional information.
Contact form
First, choose the type of inquiry. The input fields change based on your selection.
For example, to report incorrect data, select "Error report."